Advanced Bookings

We highly recommend booking services in advance to ensure your preferred time, service, and provider are available. Please contact Spa CMWL directly at 516.333.5555.

Spa Arrival

We recommend you arrive 15 minutes prior to the start of your treatment. This allows us to welcome you and introduce you to our facilities. Please understand late arrivals will not receive an extension of scheduled treatments in order to prevent inconvenience to the next guest, and the same treatment price will apply.

Special Etiquette

Please respect other guests enjoying the tranquility and relaxation of the Spa environment by refraining from the use of cell phones, pagers, and from smoking.

Health Conditions

Please notify the Spa Reservations Agent and your service provider of any physical ailments, disabilities or injuries you may have.

Cancellation Policy

If you must reschedule or cancel an appointment, as a courtesy to other guests and our service providers a 24-hour notice is required.